South Cambridgeshire District Council ARE THEIR PLANS RIGHT FOR YOU?

South Cambridgeshire District Council have published a draft plan for the next five years to make sure they’re focusing on what matters to South Cambridgeshire communities – but they need residents’ views to make sure we’re getting it right.

Please lets all complete the survey and tell them what we think.

You can find the corporate plan here:
http://www.scambs.gov.uk/documents/retrieve.htm?pk_document=910952

and the survey is here;
https://www.surveymonkey.com/s/ThreeAs2012

South Cambridgeshire District Council CONSULTATION PANEL – HAVE YOUR SAY!

The Consultation Panel, is your opportunity to give your opinion on council services and priorities.

They’re asking for your views to feed into our policies and decision-making. They’re looking for people of all ages and from all areas of South Cambs to tell them how it is. Rate their services, what you think about our current priorities and what you think we should focus on in the future.

Seems like a good opportunity for us to tell them what we think of their current planning proposals and adoption processes.

For more information, please contact the Policy and Performance Team on (01954) 713366 .

or visit their website

http://scambs.jdi-consult.net/conspanel/

Claim back your charges from Cambridge Water

All the residents of Home Farm are eligible to claim back their Surface  Water Drainage charges from Cambridge Water and Anglian Water. Please tell all your neighbours and get them to claim too.

Step 1: Phone Cambridge Water Company to check whether you are being charged for Surface Water Drainage (if you are not being charged your bill should indicate ‘No SWD’ under the sewerage charges section).

Step 2: Upon getting confirmation by Cambridge Water Company, phone Anglian Water (number to contact is indicated at the back of your water bill) to ask for a refund on the basis that, since we are a new development, the surface water goes into a soakaway, not a drain. Anglian Water should immediately email Cambridge Water Company to let them know that the Surface Water Drainage charge is not applicable and you should be receiving an amended water bill from Cambridge Water Company.

Important Note: if you have been living at your property for more than 3 years and are claiming now, Anglian Water will only backdate the refund by a year (which represents about £35). If you are within the 3-year period however, they should backdate it in full. We are questioning if they are allowed by law to only back date it by one year.

How to complain about the sewers

Following the failure of the pumping station, the advice remains that you should contact Anglian Water every time on 08457 145 145 so that your complaint is logged. 

You should also contact the Consumer Council for Water on 01223 323889 because they can pursue claims against Anglian Water. 

We understand that if your garden is flooded by sewage you are entitled to a 50% refund on your annual sewage rates.  If your home is flooded, you are entitled to a 100% refund.

Council Tax complaints

We are also trying to get somewhere with this and have been in contact with the council. If they are not looking after our roads, public spaces, Waste (public rubbish bins), cutting grass verges, street lamps, etc then they have no expense in this area. Therefore I think we should not be paying the full amount. We are in the process of discussing this with them. I would ask that everyone make a phone call and complain about this. The more pressure the better.

Council Tax Questions

In this section you will find information relating to council tax questions.